Please note that we do not provide services for the removal or infill of acrylic nails.
In the event that you require nail art, we kindly request that you specify this at the time of booking to allow for additional time to be allocated.
Less than 48 hours notice: If you need to cancel or reschedule your appointment with less than 48 hours notice, a fee of 50% of the service value will be charged.
If you need to cancel or reschedule your appointment with less than 24 hours notice, a fee of 75% of the service value will be charged.
No-shows and non-arrivals: If you fail to show up for your scheduled appointment without prior notification, a fee of 100% of the service value will be charged.
Covid-19: We understand that there may be concerns regarding the spread of the virus. However, as measures have been put in place to ensure the safety of our clients and staff, we will no longer accept Covid-19 as a valid reason for last-minute cancellations.
Children: We understand that sometimes it can be challenging to arrange for childcare, but for the safety of both children and stylists, and to provide a relaxing experience for all clients, we kindly request that children not accompany clients to appointments at the salon. If a client does arrive with a child or baby, please understand that we may have to consider it a missed appointment and apply the relevant charges.
We kindly request that you respect our cancellation policy and provide us with adequate notice in the event of a change in plans. If you have any questions or concerns, please don't hesitate to reach out to us. We are here to help!