Our appointments are confirmed via email at the time of booking and 48 hours in advance. Since the services are reserved for you personally, non arrival and short notice cancellations may incur a cancellation fee.
- Less than 24 hours notice will result in a charge equal to 50% of the reserved service amount.
- “non arrival” will be charged 100% of the reserved service amount.
Health and Safety
We adhere to strict standards of health and safety within the salon, in accordance with the regulations set-out by our suppliers and accrediting bodies. We reserve the right to refuse a service if it is our professional opinion to do so.
We kindly request that customers don't bring children with them to their appointment. When the salon is busy it is not a suitable environment due to chemicals, sharp tools and hot electrical equipment being within arms reach. Stylists reserve the right to reschedule the service for another day if this is not abided by.